Incident Response
Incident Response Coach Track
Practice containment tabletop steps with realistic comms constraints and rollback checklists.
- Duration
- 5 weeks
- Format
- Cohort intensive
- Tuition reference
- ₩890,000
Tuition is informational only on this marketing site. For enrollment steps, use the contact form.
Schedule informationProgram narrative
Walk through staged incidents that emphasize coordination over heroics. You will rotate roles across scribe, liaison, and technical lead to feel how operational tempo changes during weekends. Coaches inject benign curveballs so you experience re-prioritization without operational risk.
What you practice
- Three tabletop arcs with timed injects
- Rollback decision trees with mentor commentary
- Customer liaison phrasebook for tense updates
- Artifact bagging practice with hash notes
- After-action review templates
- Quiet hours etiquette guide
Artifacts you can show
- Run a tabletop round as scribe without losing decisions
- Draft a customer-facing update that matches tone guidance
- List rollback preconditions you would verify first
Lead mentor
Sohee Ahn
Incident response coach with experience coordinating cross-team bridges during large SaaS events.
FAQ
Fully remote with optional Seoul study hall days once per month when announced separately.
Recent learner notes
Weekend inject felt stressful in a useful way; the phrasebook stopped me from over-promising.
Would enjoy one more pass focused on SaaS identity resets.